What is UltiPro? Overview, Features & Pricing

UKG Pro (formerly UltiPro) is a cloud-based Human Capital Management (HCM) platform that centralizes essential HR functions for organizations.

It includes features for HR management, payroll, workforce management, and talent management, all integrated into one system.

The platform helps companies automate critical processes, enhance employee engagement, and gain insights into workforce trends.

UKG Pro is designed to meet the needs of businesses of any size across various industries.

So, What is UltiPro?

UltiPro is a robust HCM solution designed to integrate critical functions like HR, payroll, and workforce management within a single cloud-based platform.

Key Takeways

  • AI-powered insights: Helps in making intelligent, data-driven decisions.
  • Business intelligence tools: Predict workforce trends and improve organizational efficiency.
  • Industry-specific solutions: Supports sectors such as healthcare, retail, and manufacturing with adaptable tools.
  • Streamlined HR management: Enhances HR operations while ensuring smooth, compliant processes.
  • Seamless integration: Combines various HR functions into one platform, reducing manual intervention and minimizing errors.

This powerful platform simplifies complex HR tasks, making it easier to manage the workforce and optimize operations.

Key Features of UltiPro

1. Payroll Management


UltiPro’s payroll management feature automates the entire payroll process, from calculating taxes to generating detailed reports.

It also ensures compliance with state and federal regulations, making payroll less of a burden for HR teams.

With its automated tax management tools, UltiPro reduces the risk of payroll errors and ensures employees are paid accurately and on time.

2. Talent Management

UltiPro offers comprehensive talent management tools, helping businesses with:

The functionality provides a platform for businesses to nurture their employees’ growth, align their goals with company objectives, and ensure that the right people are in the right roles.

3. Recruitment and Onboarding

Person Typing on A Laptop in A Sunlit Room
UltiPro tools speed up employee hiring

The recruitment and onboarding tools within UltiPro simplify the entire hiring process.

By providing easy job postings, applicant tracking, and seamless integration for new hires, enables businesses to streamline the recruitment workflow.

These tools reduce the time it takes to hire new employees and ensure that the onboarding process is smooth, from paperwork to orientation.

Integrations

  • Indeed and iCIMS Talent Cloud for recruiting and applicant tracking.
  • Oracle NetSuite for financial and operational management.
  • Okta for identity and access management.
  • JazzHR for applicant tracking and recruitment.
  • Slack for team communication.
  • Forma for health and wellness benefits.

4. Time and Attendance Management


With UltiPro’s time and attendance management system, employees can easily track their hours through different input methods.

The platform offers automated time tracking and workforce scheduling, allowing companies to efficiently manage shift assignments and employee availability.

It reduces scheduling conflicts and boosts overall productivity.

5. Benefits Administration

UltiPro simplifies benefits enrollment and tracking, ensuring that employees can easily sign up for health and wellness benefits.

The platform also manages COBRA administration, ensuring compliance with relevant regulations and providing a seamless experience for both employees and HR teams.

6. Workforce Analytics and Predictive Insights

Documents with Charts, Checkmarks, and A Magnifying Glass Showing Data Analysis in UltiPro
Source: Youtube/Screenshot, This feature helps businesses anticipate talent needs and boost retention

UltiPro’s AI-driven analytics allow businesses to make informed decisions regarding workforce management.

Predictive insights offer foresight into staffing needs, enabling HR teams to anticipate changes and allocate resources more effectively.

7. Mobile Access

With mobile access, UltiPro enables employees and HR managers to manage HR-related tasks on the go.

Whether it’s tracking time, managing benefits, or reviewing pay information, the platform’s mobile functionality ensures flexibility and convenience for users, regardless of their location.

Pricing Structure

Colorful Documents Linked with Dollar Signs, Showing UltiPro Pricing
Source: Youtube/Screenshot, Pricing starts at $100 per user per month, based on features and needs

UltiPro offers a flexible pricing structure that can be tailored to the unique size and needs of an organization.

The pricing model is generally based on a per-user, per-month approach and it starts at 100$, which allows businesses to scale their usage and cost according to the number of employees using the platform.

Here are the key elements of UltiPro’s pricing:

Aspect Description
Per-user, per-month model Pricing is based on the number of users, proportional to workforce size.
Pricing range Price startes from $100 per user monthly, depending on needs and features.
Customization of features Allows selection of specific modules, impacting pricing.
Support and training options Offers free demo for businesses to evaluate before committing.
Higher cost for small businesses Costs may be high for smaller businesses with fewer needs.
Long-term investment value Provides long-term value despite higher upfront costs.

Pros and Cons

Pros Cons
Wide HR, payroll, and talent management features. Outdated user interface lacking modern design.
Robust payroll system with automation and compliance tools. Complex reporting tools may require additional training.
Deep insights from talent management and workforce analytics. Higher pricing, especially for smaller businesses.
Strong customer support and training. /

Target Audience

Illustrated Diverse Crowd Representing UltiPro's Target Audience
UltiPro serves industries like healthcare, retail, finance, and logistics

UltiPro is well-suited for medium to large-sized businesses that require a comprehensive HR management solution.

It is widely used in industries such as healthcare, retail, finance, and logistics, where complex workforce management and compliance needs are common.

For companies seeking an all-in-one solution that can handle everything from payroll to talent management and provide advanced analytics for business decision-making, UltiPro is an excellent choice.

Organizations that have a large workforce or operate across multiple regions will particularly benefit from UltiPro’s global compliance capabilities and predictive workforce insights.

Reviews

UltiPro, now known as UKG Pro, has strong user satisfaction with an 85% recommendation rate based on 3,570 reviews from various platforms. Customer feedback for LMS365 also highlights its intuitive design and seamless integration, which continue to resonate well with users.

Here’s a breakdown of ratings across key review sites:

  • FinancesOnline: 5.0/5 (19 reviews)
  • Gartner: 4.8/5 (18 reviews)
  • TrustRadius: 4.4/5 (1,241 reviews)
  • G2: 4.2/5 (1,385 reviews)
  • Capterra: 4.1/5 (907 reviews)

Overall, these ratings reflect a positive user sentiment, with UKG Pro consistently rated for its comprehensive HCM capabilities across multiple trusted review platforms.

Limitations of UltiPro (UKG Pro)

Circular Patterns with A Central Figure, Symbolizing UltiPro's (UKG Pro) Limitations
Source: Youtube/Screenshot, Some HR features, like applicant tracking, are unavailable
  • Limited Search Functionality: Lacks an efficient search feature for finding fields when building reports, which can slow down reporting tasks.
  • Restricted API Integration: Offers limited application programming interfaces (APIs) for integrating with legacy systems, making it challenging to sync with older software.
  • No On-Premise Option: UltiPro is exclusively cloud-based, without an on-premise installation option, which may be a limitation for companies requiring local installations.
  • Missing Key Functionalities: Certain HR features are unavailable, such as applicant tracking, workflow automation for applicants, charting, customizable reports, automatic notifications, and email notifications, which could limit usability for talent management needs.

These limitations suggest that while UKG Pro offers a robust HCM suite, organizations with complex integration needs or specific on-premise requirements may face challenges.

The Bottom Line

UltiPro stands out as a powerful, integrated HCM platform designed to meet the needs of businesses with diverse workforces.

With its extensive range of features, spanning payroll management, talent development, and workforce analytics, it offers organizations the tools they need to operate efficiently.

Its AI-powered insights and global compliance make it ideal for businesses seeking a data-driven, adaptable solution for managing HR tasks.